Terms and conditions


General terms and conditions of Metzgerei Kol Tuv 


To ensure a fast and smooth process, please provide all necessary data correctly. If the delivery address differs from the invoice address, we ask you to state this in the "Remarks" field when ordering. 


Notes on prices and payment:
All prices include VAT, prices are subject to change. We accept no liability for errors or mistakes.
Unauthorized deductions of any kind are not permitted and will be re-billed. Invoices are dispatched with the goods and are to be paid within 14 days. 


Delivery conditions/charges:
Goods in stock are sent by post within 2 working days. Delivery costs correspond to the price charged by Swiss Post.
Additional costs incurred, e.g. for goods not accepted, shall be borne by the buyer. 


Any complaints must be made immediately upon receipt of the goods. 


Court of jurisdiction:
The court of jurisdiction is Zurich.


Liability for links:
References and links to third-party websites are outside our sphere of responsibility. All responsibility for such websites is rejected. The access and use of such websites is at the user's own risk.


The copyrights and all other rights to content, pictures, photos or other files on the website belong exclusively to the above mentioned company or to the specifically named right-holders. Reproduction of any elements requires the prior written consent of the copyright owners. 


Data protection:
Based on Article 13 of the Swiss Federal Constitution and the Federal Data Protection Act (Datenschutzgesetz, DSG), every person is entitled to the protection of their privacy as well as to protection against the misuse of their personal data. We comply with these provisions. Personal data is treated with strict confidentiality and is not sold or passed on to third parties. In close cooperation with our hosting providers, we endeavor to protect the databases as much as possible from access by third-parties, loss, misuse or falsification. When accessing our websites, the following data is stored in log files: IP address, date, time, browser request and general information about the operating system and/or browser. This usage data forms the basis for statistical anonymous evaluation, so that trends can be identified which will enable us to improve our services accordingly.


Privacy Policy for using Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses so-called "cookies", i.e. text files which are stored on your computer and which allow an analysis of your usage of the website. The information generated by the cookie about your use of this website is generally transferred to a Google server in the USA and stored there. However, in the event that the IP anonymization on this website is activated, your IP address will be shortened in advance by Google within the Member States of the European Union or in other Contracting States of the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the US and shortened there. Google will use this information to evaluate your use of the website, to compile reports on your website activity for the website operators, and to provide other services connected with the use of the website and the Internet. Google may also transfer this information to third parties, provided that this is required by law or if third parties process this data on behalf of Google. The IP address provided by your browser as part of Google Analytics will not be added to other Google data. You can prevent the installation of cookies by setting your browser software accordingly. However, we would point out that in this case you may not be able to fully utilize all the functions of this website. By using this website, you agree to Google processing data about you in the manner and for the purposes set out above.


Cancellation rights at Metzgerei Kol Tuv


Conclusions and agreements:
Contracts and agreements are confirmed in writing or by the fulfillment of the order. There is no right of cancellation in the delivery of goods which are produced according to the customer's wishes, which - due to their freshness - can spoil quickly, or whose expiry date would be exceeded.


Zurich, June 2015